To fulfill our mission to both communities and first responders, the Addison Consolidated Dispatch Center adopts these values:
To express compassion by treating everyone with courtesy, empathy, impartiality, and respect.
To demonstrate dependability by gathering and providing accurate information in an efficient and confidential manner.
To foster integrity by always being ethical and honest.
To exhibit professionalism by being loyal and taking the responsibility for working as a team.
Director of Communications
Director Temes was hired in 1990 as a dispatcher for Addison Police Department. She became a training officer but resigned in 1994 to raise her two boys. She returned in January 1999 and in 2008, Delores was promoted to Supervisor of Communications. In August 2011, she was again promoted, this time to Deputy Director of Communications and in March 2014 was promoted to Director of Communications. Delores obtained a Bachelor’s degree in Business Administration from Illinois Benedictine University.
Director Temes has worked tirelessly to exemplify integrity in her work ethic, knowledge, and determination to grow ACDC into what it is today. She is excited about moving forward into a new facility; a new era for ACDC and everyone dedicated to serving the communities, just as she is dedicated to the future of ACDC and it’s personnel.
Deputy Director of Police
Deputy Director Brandon Hurd was hired in August 2008 as a dispatcher for Addison Police Department. Brandon became a Communications Training Officer and participated in a variety of in-house projects, public relation efforts, and eventually the ACDC consolidation. Brandon earned a Bachelor of Arts degree in Psychology and Sociology from Columbia College.
Brandon was appointed Deputy Director of Police for ACDC in March 2014 and currently oversees the day-to-day operations of police dispatch, while assisting with various radio projects throughout DuPage County.
Brandon is a Communications Unit Leader (ComL) for DuPage County. He has received recognition from the Village of Addison Merit Review Board.
Deputy Director of Fire/EMS
Deputy Director Srejma worked for Pleasantview Fire Protection District for nearly 25 years, beginning his career as a telecommunicator in 1991. He was promoted to Training Coordinator in 1996. In 2006 Bill was again promoted to Deputy Director and then Director in 2011.
In 2001 Bill received his certification as Public Safety Instructor via the Association of Public Safety Communications Officials (APCO). Bill developed the communications training program for Pleasantview. He received "Employee of the Year" 2001, and became a contributing editor for APCO Fire Service Communications, 1st edition training program.
On Sept 26, 2016 Bill was hired by ACDC as Deputy Director of Fire/EMS. He achieved a Bachelor of Arts in Management from Illinois Benedictine University.
Operations Manager Hernandez began working when she was 18 years old at Oxford Bank and Trust in Addison.
In June 1998, Marilu was hired by the Addison Police Department. Within several years she became a Communications Training Officer, and as the Addison Police Department dispatch center consolidated to become ACDC, Marilu was asked to take the role of day shift Team Lead in 2014. In January 2017, she was promoted to Operations Manager.
Marilu conveys her goal is to "always do my best, give 100%," and considers dispatchers, "the heroes behind the scenes."
Operations Manager Swistek was hired by the Addison Police Department in 2005 when she was 20 years old.
Afton became a Communications Training Officer in 2008. As the Addison Police Department dispatch consolidated to become ACDC, Afton transitioned as the afternoon shift Team Lead in 2014.
In January 2017 she was promoted to Operations Manager. Afton received an Associates Degree From College of Dupage.
Afton explains her goal, "to utilize my skills to positively impact the skill set of our telecommunicators while ensuring that our team environment continues to flourish."
Professional Standards Coordinator
Professional Standards Coordinator Hermes was hired by the Addison Police Department in September 2008. Sherianne became a Communications Training Officer in 2012, and in 2015 became the midnight shift Team Lead.
Sherianne helped design and currently instructs the ACDC classroom training for new hires. In August 2017, she was promoted to her current position as the CALEA Accreditation Manager, Training Coordinator, and Community Outreach and Education initiatives. She also designed and manages the ACDC website and social media for the agency.
Sherianne earned her Master of Arts Degree in Mass Communication from South Dakota State University and Bachelor of Arts Degree in Communications from Elmhurst College.
Public Safety Systems Administrator
Public Safety Systems Administrator Keith Marc was hired by the Village of Addison in 2017. Keith’s position is dedicated Information Technology support for the Village of Addison, Motorola Radio and AT&T systems at ACDC, and as an integral component of DuPage County emergency services infrastructure. He was part of the construction and build-out process for the ACDC facility, and is permanently assigned to ACDC to provide ongoing and immediate support.
Keith has over twenty-five (25) years in the telecommunications industry wearing many hats of the industry. He holds two Associates degrees from Moraine Valley Community College and a plethora of certifications from a variety of affiliates. Keith believes being at ACDC is “the ideal challenge; to work with technologies ACDC uses to dispatch emergency services for our neighboring agencies, both Fire and Police.”