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Our Values

To fulfill our mission to both communities and first responders, the Addison Consolidated Dispatch Center adopts these values:

  • To express compassion by treating everyone with courtesy, empathy, impartiality, and respect

  • To demonstrate dependability by gathering and providing accurate information in an efficient and confidential manner

  • To foster integrity by always being ethical and honest

  • To exhibit professionalism by being loyal and taking the responsibility for working as a team

Management Team

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Bill Srejma
Director of Communications

Director Srejma began his public safety career in 1988 at the Countryside Police Department (IL). In 1991, he accepted a telecommunicator position at Pleasantview Fire Protection District (IL), working there nearly twenty-five (25) years, his final promotion to Communications Director in 2011.

On Sept 26, 2016 Bill was hired by ACDC as Deputy Director of Fire/EMS, responsible for building fire/EMS communications operations & training. He achieved a Bachelor of Arts in Management from Illinois Benedictine University. Bill was promoted to Director of Communications in 2022.

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Marilu Hernandez
Deputy Director of Communications

Deputy Director Hernandez began her public safety career in 1998 as a telecommunicator at the Addison Police Department (IL). She became a Certified Training Officer (CTO), and in 2012 as the Addison Police Department Communications consolidated to become ACDC, Marilu accepted the position of Day Shift Team Lead. In 1997, Marilu earned her Associates of Applied Science degree in Criminal Justice from College of DuPage.

 

In 2017 she was promoted to Operations Manager, and promoted again in 2022 to Deputy Director of Communications. Throughout the course of her employment, Marilu earned numerous certifications and meritorious awards for service with excellence. Her 25+ years of experience in addition to her passion for all facets of public safety has not only propelled her to leadership but afforded her the profound respect of her peers and those she mentors on both on and off the communication floor. 

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Michele Beebe
Operations Manager

Operations Manager Beebe began her public safety communications career in 2002, hired by the Village of Itasca, IL. as a police and fire telecommunicator. After recognizing the State of Illinois intent to consolidate individual 9-1-1 Public Safety Answering Points (PSAP), she applied to the Addison Police Department in Addison, IL dispatch center in 2011, was hired, and became integral in consolidating Addison Police Communications to ACDC. Michele achieved a Bachelor of Arts in Management from Illinois Benedictine University in 2013. 

 

Throughout her employment, Michele has served multiple tenures as the Team Lead on all three shifts. She is trained across all public safety disciplines, able to handle operations for both police and fire communications. Michele is a certified APCO Communications Training Officer and continues to teach in the ACDC 9-1-1 classroom for new hires.

 

In 2023, Michele was promoted to Operations Manager. Michele’s determination in conjunction with her years of experience in public safety communications is driven by her continual goal to support the ACDC telecommunicators who continue to do very difficult work, to the highest of standards.

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David Dobey
Operations Manager

Operations Manager Dobey began his public safety communications career in 2017. Initially, David completed criminal justice coursework at College of Dupage; then, accepted the police telecommunicator position at ACDC. 

 

David brought prior private sector management experience to ACDC along with a willingness to quickly learn public safety police communication operations. David has been primarily assigned to the afternoon shift, where he has flourished as a police telecommunicator, demonstrated leadership and has ultimately become a knowledgeable and respected resource. 

 

David is a certified APCO Communications Training Officer, and continues to teach in the ACDC 9-1-1 classroom for new hires. He is also a Computer Aided Dispatch (CAD) subject matter expert, and leads the ACDC High Risk Low Frequency training team.

 

In 2023, David was promoted to Operations Manager. David looks forward to using his experience while continuing to grow his knowledge to support all facets of ACDC public safety communication day-to-day operations.

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John Waterman
Operations Manager

Operations Manager Waterman began his public safety career in 2003. John initially entered the workforce as a chef, after earning a Culinary Arts certificate from Kendall College. After several years as a chef, he decided to obtain an Emergency Medical Technician (EMT) certificate from Oakton Community College, began his public safety career, and continues to serve the public.

 

In addition, John attained his Paramedic license from Malcolm X College, and holds numerous Illinois Fire Service Institute (IFSI) fire service certifications. John brings firefighter and paramedic experience from previous employment with Lake Villa, IL. and Addison, IL.

 

John was hired by ACDC in 2018 as a fire telecommunicator. He worked diligently, using his expertise to build the fire module in the ACDC 9-1-1 classroom for new hires, and is a certified APCO Communications Training Officer. He is also a Computer Aided Dispatch (CAD) subject matter expert and works closely with ACDC fire member agencies to streamline automated software, lessening response time across DuPage County.

 

In 2023, John was promoted to Operations Manager. ACDC staff continually benefit from his extensive field knowledge, public safety communications experience, and resolution as mentor and guide in both fire service communications and public safety operations.  

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Eric Burmeister
Professional Standards Coordinator

Professional Standards Coordinator Burmeister began his public safety career in 1999 when he was hired as a dispatcher at DU-COMM. Desiring to fulfill an additional calling in public safety, in 2002 Eric was hired as a full-time firefighter. Throughout his tenure as a firefighter, he continued to dispatch part-time, at both single and consolidated dispatch agencies. In 2011, Eric earned his Bachelor of Arts degree in Management from Benedictine University.

 

In 2022, having retired as a firefighter, Eric was hired by ACDC as a telecommunicator. He quickly began to fulfill the role of Communications Training Officer, teaching both on the dispatch floor and in the classroom. He is cross-trained in police and fire dispatching, and is an APCO certified Accreditation Manager, Public Safety Telecommunicator, Communications Training Officer, and Fire Service Communications Telecommunicator. Eric also serves as a FEMA Communications Unit Leader. 

 

In 2024, Eric was promoted to Professional Standards Coordinator. In this position, he serves as ACDC’s CALEA accreditation manager, training coordinator and community outreach coordinator. Eric is a member of NENA and APCO, as well as the DuPage County OHSEM Communications Unit. He also serves as a voting member of the DuPage County ETSB Policy Advisory Committee.

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Keith Marc

Public Safety Systems Administrator

Public Safety Systems Administrator Keith Marc was hired by the Village of Addison (IL) in 2017. Keith’s position is dedicated information technology support for the Village of Addison, Motorola Radio and AT&T systems at ACDC, and as an integral component of DuPage County emergency services infrastructure. He was part of the construction and build-out process for the ACDC facility, and is permanently assigned to ACDC to provide ongoing and immediate support.

 

Keith has over twenty-five (25) years in the telecommunications industry wearing many hats of the industry. He holds two Associates degrees from Moraine Valley Community College and a plethora of certifications from a variety of affiliates. Keith believes being at ACDC is “the ideal challenge; to work with technologies ACDC uses to dispatch emergency services for our neighboring agencies, both Fire and Police.”

Keith explains, “This was a great opportunity to take my career to the next level. I am met with challenges every day and work with various technology groups to ensure that our systems are up 24 / 7 / 365 without interruption. Knowing our dispatchers have the best resources available makes me proud to be a part of this integral service to the community.”

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